We are looking for highly qualified presales solutions consultants to join our team and support sales opportunities through strategic, consultative selling. These proven presales professionals will collaborate with our customers and ensure the success of our customers throughout the customer journey.

The presales solutions consultant is the primary technical representative of SQLstream throughout the sales process. This role is critical to SQLstream’s success. You must be able to carry on deep discussions with customers front-line technical experts as well as high-level, business talks with senior executives.

Responsibilities

• Manage and prioritize sales opportunities
• Clearly articulate the benefits of the SQLstream platform to all levels including line of business managers and “C” level executives
• Provide input to other cross-functional departments pertaining to prospect requests and product enhancements as needed
• Maintain account and opportunity updates within our internal sales force automation system to manage and prioritize sales opportunities
• Develop, present and deliver high-impact demonstrations of the SQLstream solution on a daily basis
• Perform needs gathering and requirement analysis for new customers

Desired Skills/Experience

• 8+ years of experience as successful presales solutions consultant with focus on Technology and Solutions Selling one or more of the following technology products: RDBMS, Middleware, Analytics, Data Warehouse, Business Intelligence, and/or “Big Data” technology targeting enterprise accounts.
• Network stack experience a plus.
• BS in Computer Science or other technical major (MS a plus).
• Experience with MySQL, MS SQL, Oracle SQL, NoSQL, Key Value Stores, REST, Hadoop, Linux, python, C++, Java, and php.
• Able to thrive in a fast-paced startup environment.
• Travel required.

Responsibilities

SQLstream Blaze technical support engineers have the primary responsibility of answering inbound support requests via email and telephone. In addition, they also do the following:

• Perform “devops”, i.e. monitor customer deployments and manage issues that arise, resolving them directly or engaging others for help
• Develop test cases for customer issues to confirm software deficiencies
• Log software and documentation issues when they are found
• Verify engineering fixes and coordinate software deliveries
• Propagate knowledge across the company and to customers as needed
• Quickly learn how to use tools that help diagnose problems
• Develop and document knowledge and processes

Skills & experience

• Significant technical support experience via both telephone and email on a software infrastructure product (5+ years)
• Significant experience supporting remote Linux based systems (5+ years)
• Experience deploying and supporting applications (3+ years)
• Experience and interest in databases; can write SQL queries; has installed RBDMS systems (3+ years)
• Familiar with technical support process and CRM systems (3+ years)
• Experience documenting processes (3+ years)
• Some Java software development experience (1+ years)
• A Computer Science or Engineering degree
• Network stack engineering know-how

Nice-to-haves

• Self-motivated and self-starting
• Detail-oriented
• Excellent analytical and troubleshooting skills
• Strong writing skills
• Honed interpersonal skills, with both company engineers and customers

Skills & experience

• A Computer Science degree
• Considerable C++ and Java software development proficiency (7+ years)
• Significant concurrent/multithreaded software aptitude (5+ years)
• Extensive experience developing software on Linux (5+ years)
• A deep technical understanding of database processing or message oriented middleware systems (5+ years)
• Networking stack engineering know-how
• A proven track record in creating software infrastructure products

Nice-to-haves

• Entrepreneurial attitude
• Self-motivated and self-starting
• Thrives in a startup environment
• Excellent analytical skills
• Honed interpersonal skills

Candidates only; no recruiters, please.